Glue Up Work Case Portfolio.

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Robert Rafferty

Digital Marketing Specialist

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About Glue Up.

Glue Up is a membership management and engagement platform that provides a smarter way for organizations to manage and push information to their membership base. Under the hood, Glue Up boasts a full-spectrum CRM, Email Marketing Tools, AI-supported push notifications, payment portals, and many more features, all geared specifically towards a business or association that maintains a membership base.

Competitors.

Glue Up Competitors

Our marketing stack.

Glue Up Marketing Stack
Glue Up Dashboard

Growth Strategy.

Glue Up’s target audience are often times local organizations and associations that boast a very interpersonal relationship with their members and host events often for those members. Therefore it was paramount that Glue Up have sales staff attend as many local org events as possible to make inroads with local communities. To scale up Glue Up’s ability to touch as many organizations as possible, a layer of digital marketing would serve as the discovery point for many organizations looking for quick wins in event management.

This one-two punch of digital discovery leading to a face-to-face meeting at events often led to quick sales turnover and plants the seed for future upsells at organizations with upcoming events (which is almost all of them).

Marketing Cadence.

Website Articles

Glue Up SEO/SEM Stack

Lead Generation

Glue Up Campaigns Cadence

Email

Glue Up Campaigns Cadence

Social Media

Glue Up Social Media Cadence

Ads

Glue Up Google Ads Cadence

SEO/SEM

Glue Up SEO Audit Cadence

Content ethos.

Competitors should be your guiding light in the beginning of any content strategy. Competitors, especially larger ones, have already done the research for what keywords or what content works. With tools like Ahrefs and SEMRush, you can spy on their work and identify articles to tackle from top-to-bottom. Once you have an idea of the content you need to write, simply write content that emulates what your competitors have, and once this is complete, now you need to think how you can improve the content so that it beats your competitors.

Content process.

1. Research

Just punch in your competitors to your SEO software of choice and identify their highest performing content.

2. Research

Emulate that content so that you hit all the topics that your competitor has. You’re not copying, you’re writing it in your own words. AI can’t help you here.

Glue Up Research
Glue Up Write

3. Improve

Now that you have something similar to competing content, now it’s time to think outside the box, what can help us beat their content?

4. Migrate

Migration time, use this moment to drop your content into your CMS of choice and start adding all the features and SEO requirements.

Glue Up writing process
Glue Up writing migration to website

5. Publish

Publish it live, and make some fan-fare around it. Share it on social media, push the URL to Google Search Console for crawling, and add it to your newsletters.

6. Revisit

Put a task on your calendar to revisit the content 3 to 6 months later to assess it’s performance and see whether it needs updating, or whether the competitor has upgraded their content since then.

Glue Up SEO writing
Glue Up revisit

SEO ethos.

Search Engine Optimization is not a clear-cut formula that can be copied or “figured out”. SEO is a set of best practices that when used appropriately, improves the user’s experience which can result in exponential growth in traffic, lead generation, and engagement. SEO is a long term strategy that must be taken seriously, with patience, and probably more patience.

SEO growth.

At Glue Up we discovered that a lot of our customers had an immediate need for event management more so than membership management. Therefore, the SEO strategy revolved around providing event management content as a discovery point, then further supporting our client’s event management web pages so that our clients’ events stay competitive on the web with the likes of our competitors, and to a smaller extent our content would include a collection of membership management content. We also provided an optional subdomain under our domain to clients, which provided a healthy backlink growth, albeit with abundant broken URL risks.

EventBank SEO Growth
Glue Up SEO Growth Graph

Majority of the keywords came from blog posts, but majority of the organic pages belong to Glue Up’s clientele if they chose to use the Glue Up subdomain. Therefore the analytics that can be reported must be constantly filtered and therefore there will always be a little bit of discrepancy in the analytics.

Results.

Monthly Organic Growth ~616%

Referral Page Growth ~421%

Domain Rating Growth ~15%

Avg. Traffic Value ~$16,694

SEO Today.

(as of June 29, 2024)

Glue Up SEO Today

Top keywords.

Majority of our content is centered around event management, which while events are only a small piece of the entire Glue Up platform, was the easiest conversion point for our audience to accept a solution. Generally this is because events become more urgent to plan as the date gets closer, and the event management portion of the Glue Up platform is quick to deliver to customers.

Glue Up Top Pages

You’ll notice some sub-domains that garner a lot of traffic.

Glue Up offers the option to use its domain for quick event webpage publishing, piggy-backing off our domain’s high SEO rating.

Keyword Rankings.

Top 3 SERP ~664

Top 10 SERP ~1,764

Top 20 SERP ~2,037

Time for a refresh.

Once Originally an event management platform called EventBank, the platform grew with features to meet client demands that the event platform either provide a membership management feature-set or integrate with other membership management platforms. With some research, other membership management platforms requested high API fees, or were too old school to even provide APIs to begin with. It was decided that EventBank would build these features and address membership management needs. The change would require a rebrand of the company from one that provides easy event management solutions to a company that now is connecting individuals and their organizations, “gluing” them together.

Here’s what the brand refresh looked like.

Eventbank Old Site
Glue Up New Website

Online-to-offline marketing and sales.

After rebranding to Glue Up and focusing on a new target audience, membership-based organizations like associations and chambers of commerce, it was discovered that while this was a niche that was ready for digital transformation, their staff or board members were not savvy enough to take the plunge. Glue Up made a change to its sales and marketing strategy to ensure we expand our sales team so that we can place our sales staff at local regions to ensure we can network with, sell, and train clients in-person. Glue Up would use digital marketing to increase the amount of ways customers can discover our platform, but the rest of the pipeline would be physical meetings and events, which proved to be the most direct way to close deals.

CoverGo Event Pics

Global workshops.

Another part of the user acquisition campaign is training users on the platform. Many of Glue Up’s customers required in-person training to both expedite the training and trial the platform at one of their events. While most SaaS platforms would prefer a an online-only onboarding process, even better if it was self-served, Glue Up’s success was based on local networking and regional sales staff, we had the presence necessary to give onboardings in person, which ensured further good relationships with clients.

Eventbank speaking

Meet the dream team.

As mentioned in the beginning, SEO is not a skill nor a formula than can be replicated, it is a set of best practices that everyone in the organization should adhere to at some level. Therefore, SEO is the summation of best practices across multiple disciplines and teams.

That being said, meet the growth team at Glue Up.
(when I was there)

Glue Up Oliver Lompart

Oliver Lompart.

Global Sales & Marketing Director

Oliver was previously my direct manager at Glue Up, acting as the company’s global Sales & Marketing manager. I worked closely with Oliver on marketing campaigns as well as CRM automations that would support the global sales team of nearly 40+ sales staff with automated emails, SDR email outreach sequencing, and other ways.

Reports

Digital Marketing Specialist

Event Marketing Manager

Sales Director

Sales Development Representative

Ales Santafe Statrys

Alex Santafe.

Art Director

Alex was Oliver’s equal, with his own silo of marketing that was mostly independent from the rest of the team. As Art Director, Alex was responsible for providing the brand direction, graphics, UI/UX, and other visual hallmarks of Glue Up. He is also instrumental in the front end design of the website as well as the lead for Glue Up’s eventual rebranding from EventBank.

Reports

Junior Graphic Designer

Robert Rafferty Statrys

Robert Rafferty.

Digital Marketing Specialist

Robert (that’s me) managed all the SEO content and growth initiatives for Glue Up. The scope of the role grew larger to encompass all future front-ends and user acquisition touchpoints. I managed a team of 2 content writers to produce content at an accelerated pace and was heavily involved with event marketing, public speaking, and more.

Reports

Content Writer

Glue Up Danica Mendoza

Danica Mendoza.

Global Events & Marketing Manager

Danica was instrumental in planning and supporting CoverGo hosted events and our attendance at conferences across the globe. I worked extremely closely with Danica to launch campaigns for her events, and in return her events acted as our physical follow-through to our digital marketing initiatives.

 

Reports

Content Writer

And shout-out to the probably ~20 marketing interns

that were really awesome throughout the years. đź‘Ź

Thanks for reading.

This was just a few examples and explanations of our methodology at Glue Up. Of course, there was a lot more involved like running marketing automations, email campaigns, social media management, and other typical marketing responsibilities. I see growth marketing as a summation of solid long term strategy and leadership, rather than a string of high-performance campaigns, and I hope that this portfolio shows this clearly.

Robert Rafferty Thumbs Up!
Robert Headshot Glue Up

Let’s get in touch.

Digital Marketing & Sales Ops

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